Helios Media Inbound Training Site
New Agent
Orientation
​Daniel Thorne

Skype ID
daniel.heliosmedia
Quality Assurance
Laura & James

Skype ID
lauramorgan.helios
james.heliosmedia
Helios Media Training Staff
Team Lead
Jamie Kent

​Skype ID
jamie.helios
Step 2
Take a tour over the dialer page and reports.
Step 3
Review each client that we use for searching Schools.
Step 5
Documents to Print Off and Read Thoroughly.
Payroll Requirements MUST Be Completed Within 24 Hours Of Starting
Webinar
Trainers
Brett, Robert, Jim,
Jesse, & Kenneth

Skype ID
brett.heliosmedia
robd1005
jim.nothelfer
jesse.heliosmedia
kenwillkenwill52
Step 1
Sample Video's
Dialing Hours

   EST  Monday - Friday 9:30am to 8:30pm 
                Saturday 9:30am to 8:00pm

   CST  Monday - Friday 8:30am to 7:30pm 
                Saturday 8:30am to 7:00pm             

   MST  Monday - Friday 7:30am to 6:30pm 
                Saturday 7:30am to 6:00pm

   PST  Monday - Friday 6:30am to 5:30pm 
                Saturday 6:30am to 5:00pm
Wifi will not work with our system, this includes mobile hot spots & clear internet.

Pay Period
 (1st - 15th paid on the 20th)

 (16th - to the end of the month 
paid on the 5th)

Agent Development
​Rich  & Deidre

Skype ID
richinsolar
deidre.bean
Practice Page
Quality Control Support

Skype ID
support.qc.1
support.qc.2
support.qc.3
Step 4
Sample Inbound Calls To Review